Our Approach

The health and safety of the pets in our care is a responsibility we take very seriously. In the design of our facility and our operating procedures, we kept this as our number one priority. We are extremely proud of the experiences and services we've created. Drop by for a personal tour of our facility. It's guaranteed to put a smile on your face. What else would you expect from a place where "all tails have happy endings"?

24/7 Staffed Facility

Our facility is one of the few in Houston that has a staff member on premises 24 hours a day, 7 days a week. We want to ensure that we can respond immediately in the event of an emergency with a pet or our facility. Also, with Urban Tails' 24-hour live webcams, you can watch your pet having fun from the comfort of your home!

Social Evaluation

Our in-depth social evaluation screening process allows us to determine whether your dog is a good fit for our daycare. It also helps us understand which play buddies your dog will have the most fun with and match him up with one of our five playgroups.

Pet Personality Profile

We know pets personally through our personality profiles. We use the pet profile to plan a less stressful and more enjoyable stay for your pet.

Pet Wellness Checks

We understand dog behavior and stress signals and our goal is to minimize the impact of stress on the health of your pet when away from home. We monitor stress signals and use several tools to proactively prevent health issues from arising, tools such as feeding each pet's own diet when boarding.

Customize Your Pet's Stay

Our options of cage-free sleepovers, lofts, or luxury lofts gives you peace of mind in making the right decision for you and your pet. You can custom design your pet's stay to fit their personality and activity level to ensure a healthy and happy visit.